Choosing the Right Company

If you decide not to proceed with The Windowman for your window or door installation, we still want you to feel confident in your decision.

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Choosing windows and doors is a long-term investment. The right questions, asked in the right order, will help you compare companies accurately and avoid costly mistakes. Below is a practical, homeowner-focused guide to help you select the right company, product, and installation method.

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Start With the Company, Not the Price
Before discussing cost, it’s important to understand who you are dealing with.

A reputable windows and doors company should be transparent, established, and accountable.

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Ask the following:

• Is the company a window manufacturer, a contractor, or a dealer?

• How long have they been in business?

• What is their track record for resolving service or warranty issues?

• Can they provide references from projects in your neighborhood?

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A company that stands behind its work will never hesitate to answer these questions.

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Learn about the product they are offering. Once you are comfortable with the company itself, the next step is understanding the quality and construction of their windows and doors.

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Key questions to ask:

• What types of windows and doors do they offer?

• What vinyl profile is used, and can you see a cross-section?

• What type of hardware is included?

• What glass options are standard?

• Glass type?

• Thermal (insulated) package specifications?

• Spacer system used between panes?

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Not all windows are built the same. Small differences in materials and design can have a significant impact on durability, energy efficiency, and long-term performance.

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Understand How the Installation Is Performed - Even the best window will underperform if it is not installed correctly. Installation methods and finishing details vary widely between companies.

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Ask how the installation will be handled:

• Will the installation be retrofit or stud-to-stud?

• What interior and exterior finishes are included?

• How is debris and old material disposal handled?

• Are the installers company employees or subcontractors?

• Is the company fully insured and compliant with workplace safety requirements?

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Proper installation protects your home, ensures energy efficiency, and preserves the manufacturer’s warranty.

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Review the Product Warranty Carefully
A warranty is only as good as the company that stands behind it. Before committing, make sure you clearly understand the coverage.

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Important warranty questions:

• Is the warranty transferable to a future homeowner?

• Is it prorated or non-prorated?

• Will you receive a written warranty certificate?

• Always read the full terms and conditions carefully. This is often where the most important differences between companies become apparent.

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When to Discuss Pricing

• Price should be discussed after you understand the company, the product, the installation process, and the warranty.

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If any of the answers above raised concerns, the price becomes irrelevant. However, once you are confident in all aspects of the project, it is reasonable to request a detailed quote.

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Pricing Guidelines and Sales Tactics to Avoid

When reviewing pricing, keep the following in mind:

• Avoid high-pressure sales tactics or “today-only” pricing

• Always request a written, itemized estimate that clearly outlines:

Product specifications

Installation method

Finishing details

Warranty coverage

• Ask whether payment is required in full or if financing options are available

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Financing costs are typically built into the final price. Promotions such as “no interest for one year” are rarely free and should be reviewed carefully.

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Our Approach
At The Windowman, we welcome these questions. We believe an informed homeowner makes the best long-term decision.

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Our goal is to provide:

• High-quality windows and doors

• Proper, professional installation

• Clear warranties and transparent pricing

• Honest guidance without pressure​

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If you have questions or would like to compare your current quote, we’re always happy to help.